Find more solutions. If you are offered a self-service refund, and choose to accept it, your cancellation will immediately take effect. Otherwise, your subscription end date displays on the confirmation screen. You are able to reverse your cancellation until that date. After the end date, you won't be charged for, nor have access to content from that channel. While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.
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Manage your Prime Video channels
Subscriber Account active since. Premium channel subscriptions are available as add-ons for Amazon Prime members and can be managed easily from a single dashboard. You can also update your payment method and subscribe to more channels from that same dashboard.
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If you signed up for a free trial and wish to cancel, or if you're done binging all of the shows you wanted to watch, you should know how to manage your Prime Video channels. Regardless of which streaming video subscription you've added to your Amazon Prime account, you'll be able to follow the same steps to end your subscription or free trial:. Open a web browser and go to the Prime Video subscription management page. Sign in to your Amazon account if prompted. Under Your Channels , select Cancel Channel s next to the individual service you wish to cancel. Confirm your desire to cancel your subscription in the box that appears. You can return to the Prime Video subscription management page at any time to resume your subscription. After you've canceled, you'll still have access to the video channels until your subscription period ends. Your cancellation ensures that Amazon doesn't automatically renew your subscription on the listed renewal date. Unfortunately, you won't be given a refund for canceling, even if you haven't used the subscription.
Find more solutions. Once you cancel, the renewal date in your subscription details becomes the end date. You'll no longer be charged for the subscription, but can continue to access it until this date. For subscriptions with a renewal period longer than one month, new subscribers are eligible for a full refund if they cancel within 7 days of purchase. Access to the subscription is removed as soon as a refund is issued. Outside of the refund window, or for subscriptions with a billing period one month or less in length, cancellation turns off auto-renew for the subscription so you won't be billed again. Once you cancel you will still have access to the subscription through the end of your current paid billing period. For subscriptions with a billing period of 6 months or longer, or when otherwise required by law, we'll notify you when the subscription is set to renew.